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Continence Advisory Service

If you have problems with bladder or bowel control, we can provide you with a variety of specialist continence treatments and advice.

There are many things which can affect your ability to control your bowel and bladder movements (continence).

It could be that you’re recovering from surgery, or you’re living with a health condition which makes it difficult to know when you need to use the toilet.

We can help to improve your situation and self-confidence if you’re living with a bladder or bowel problem. Depending on your needs, we can offer treatments and guidance for: 

  • Urinary (wee) and faecal (poo) incontinence
  • Pelvic floor weakness
  • Bladder or bowel issues caused by an operation
  • Toilet training advice
  • Constipation
  • Needing to go to the toilet urgently

Once you’ve been referred to us, we’ll send some forms for you to complete and send back to us.

These will help us better understand your situation, and how we can best support you. We’ll then arrange an appointment with you, and any follow up sessions if we think you will need them.

You do not need to be incontinent to receive treatment and support from us. For example, you may feel that you go to the toilet too frequently, or that your bladder or bowels are limiting your lifestyle.

You can find more information about urinary and faecal incontinence, including causes and symptoms, on the NHS website.

Read Urinary Incontinence NHS information

Read Bowel Incontinence NHS information

Our service is available to all adults over the age of 18.

If you’re under 18, or looking for advice for a child or young person, please contact our Paediatric Continence service

Visit our CYPF Paediatric Continence service

You can be referred to us by your GP or healthcare professional. You can also self-refer yourself, or ask a relative or carer to do this on your behalf.

Phone number  Call     0118 949 5145 (general enquiries)

Phone number  Call     0118 949 5146 (clinic enquiries)


Our main office is open through Monday to Friday. You can contact our service between the following times:

Monday Tuesday Wednesday Thursday Friday
8.30am - 4.30pm 8.30am - 4.30pm 8.30am - 4.30pm 8.30am - 4.30pm 8.30am - 4.30pm

If you call us outside of our hours, please leave a message and we'll get back to you.


Skimped Hill Health Centre

Skimped Hill Lane
RG12 1LH

Phone number  0118 949 5146

9am - 1pm


Hungerford Health Clinic

2A The Croft
RG17 0HY

Phone number  01344 415 600

Monday (Second of each month) Tuesday (Alternate weeks only)
9am - 1pm 9am - 3pm


St Marks Hospital

Rapid Assessment Community Clinic
St Mark's Road

Phone number   0118 949 5146

Tuesday Thursday
9am - 1pm 9am - 1pm


Royal Berkshire Hospital

London Road 

Phone number  0118 949 5146

9am - 1pm


Upton Hospital

Birch House Outpatients
Albert Street

Phone number  0118 949 5146

Thursday Friday
9am - 1pm 9am - 1pm


Burdwood surgery

Wheelers Green Way
RG19 4YF

Phone number  01635 868006

Monday (First of the month)
9am - 1pm

West Berkshire Community Hospital

London Road
RG18 3AS
Phone number  01635 273 300

Thursday (Alternate weeks only) Friday
9am - 1pm 1pm - 5pm


Wokingham Community Hospital

41 Barkham Road
RG41 2RE

Phone number  0118 949 5146

9.30am - 3pm

“The nurse was very knowledgeable, friendly and approachable.”  Ada Merrill

“I can't fault the treatment and kindness I have received from this clinic.” Kandi Hicks

“Thank you so very much - the service couldn’t be bettered.” Cornelia Martin

At your first appointment, we will provide you with the leaflets and guides to help you know more about your condition. Our patient leaflets have more information about how you can overcome and control incontinence.

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